AthenaTelehealth Training Information

Language Interpreter Services

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• Quick Link to Accessing Interpreters by Audio​

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• Quick Link to Accessing Interpreters by Video

 

• Accessing Interpreter Services Instruction Guide from VMG’s LSA liaison (PDF)

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• “Please Point to” Languages Sign from LSA (PDF)

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• Pre-recorded Video Presentation on Why Language Interpreter Services Are Important for Patient Care & Health Equity (9 minutes)

 

• Best Practices for Working with an Interpreter_ Comprehensive Guide for Healthcare Professionals, 16-pages (PDF)

 

• Best Practices for Communicating Through an Interpreter_ 3-page resource (PDF)

  

• Mass. Dept of Health Equity’s Info on Patients’ Rights for Interpretation Services: https://www.mass.gov/info-details/learn-about-your-right-to-an-interpreter

 

• MGH’s Tip for Working with a Medical Interpreter https://www.massgeneral.org/interpreters/working-with-an-interpreter  

 

• Best Practices Resource adapted by the KY DBH https://dbhdid.ky.gov/dbh/documents/dhhs/BestPractices.pdf 

 

• Video – What is language interpretation vs. translation? (6 min): https://www.youtube.com/watch?v=y9D9XPG2LDk

 

• Video – For Providers: Keeping Control of the Patient Encounter (11 min): https://www.youtube.com/watch?v=vySzN6K8uAY

 

• Video - Healthcare Providers: How to Support Interpreters (8 min): https://www.youtube.com/watch?v=xDzrAAaeIVU&list=PLNBDmSCtAetXksUQg2HRzfSjYzyz4La28&index=3&t=217s

 

• Video - Non-English Speaking or LEP: What's the Difference? (4 ½ min): https://www.youtube.com/watch?v=VDTZIFFxIhE

 

• Video – PBS News Hour Story on the larger picture of medical translation (8 ½ min): https://www.pbs.org/video/translating-medicine-1685300019/

 

• LSA article - Cultural Competency and Its Impact on Healthcare, Health Equity, and the Patient Experience: https://lsaweb.com/cultural-competency-and-its-impact-on-healthcare-health-equity-and-the-patient-experience/

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